This is not a digital intake form.
It's a behavioral briefing that tells you how to open the appointment.
Understand the person behind the chart.
See what drives their decisions, concerns, and behavior.
Anticipate needs and concerns.
Walk in prepared. Build trust faster.
Start the appointment the right way.
Say the right thing. From the first hello.
Sarah M., 38
New patient · Last dental visit: 3+ years ago
Thursday, Apr 17 · 2:00 PM
Chief complaint: “overdue checkup, I know”
Avoidance type
Shame-based
Compliance risk
Moderate
Legal risk
Elevated
Hygiene rel.
Guilt-driven
Terrain summary
She stopped coming in because a dentist made her feel like a bad patient. Walk in without any commentary on the gap or the state of her teeth.
Compliance signal
History of agreeing to treatment plans and quietly defaulting on scheduling. Confirm the financial pathway before presenting the plan.
Legal risk flag
References a prior provider as having done something wrong. Has considered leaving a public review. Document all recommendations carefully.
Dentist history
Two prior dentists. Primary negative experience: told her teeth were a mess and felt lectured, then abandoned treatment mid-plan.
Dentist do's and don'ts
DO
Open with curiosity, not assessment.
Normalize long gaps between visits.
Present the financial pathway first.
DON'T
Comment on the state of her teeth.
Reference what she should have done.
Skip documentation on any recommendation.
Tells you what's wrong.
Tells you what they're carrying in.
Built by a Dentist
David Benson, DDS. Licensed dentist, CA and AZ. Founder, DentalDiagnostix.
Behavioral Insight, Not Clinical Data
This is not a diagnosis. Not a treatment plan. It is how you connect.
White-Labeled for Your Practice
Your brand. Your patients. We work behind the scenes.
No Workflow Change
Works with your existing new-patient process. Easy to implement.
What the patient experiences
The intake takes about 8 minutes and arrives alongside your existing appointment confirmation. It does not ask about flossing frequency or last cleaning date. It listens for what is actually underneath.
Patients respond by voice or by typing, in their own words, without checkboxes or clinical framing. Nothing about it feels like a medical intake. That is intentional.
Patients never see the DentalDiagnostix name.
The intake arrives under your practice name and branding. You get the credit for knowing them before they sit down.
How it works
DentalDiagnostix plugs into your existing appointment confirmation process. No new software for your front desk. No new steps for your team.
01
Patient completes the intake
A link goes out alongside your existing appointment confirmation. The intake takes about 8 minutes and asks about the relationship they have with their mouth, their past providers, and the patterns underneath their avoidance.
02
Terrain is mapped
Responses are analyzed using a behavioral methodology built on a decade of psychological terrain work, developed by a dentist who spent years wondering why the same patients kept failing treatment no matter what was clinically done.
03
Report arrives before the appointment
You receive a one-page behavioral briefing: avoidance pattern, compliance risk, legal flags, dentist history, and specific dos and donts. Two minutes of reading. A completely different appointment.
Built by a dentist
“I spent years wondering why the same patients kept failing treatment. Not clinically, but behaviorally. The answer was never in their chart. It was in who they were.”
David Benson, DDS · Licensed dentist, CA and AZ · Founder, DentalDiagnostix
Not a tech company guessing at dentistry
DentalDiagnostix was built by someone who has sat in the operatory, managed treatment resistance, and navigated difficult patients without any of this information.
The methodology exists outside dentistry
The underlying behavioral terrain framework has been applied across hundreds of psychology sessions. DentalDiagnostix is a purpose-built vertical application of that methodology.
Not a clinical tool
Behavioral intake only. No diagnoses, no treatment recommendations, no clinical liability. Just the context you never had before the patient sat down.
Your name. Your brand. Your credit.
Patients never see DentalDiagnostix. The intake arrives under your practice name. The insight lands as yours.
Early feedback
“The shame versus fear distinction alone would have changed how I opened at least three appointments last month. I would have walked in and said all the wrong things.”
Dr. R.A. · General dentist, 14 years practice
“I have used intake forms my whole career. I have never had one tell me a patient might leave a review before I have even met them. That is a different category of tool.”
Dr. K.L. · Prosthodontist, group practice
Pricing
Flat monthly rate. Unlimited new patient intakes. No setup fees, no per-report charges.
60-day pilot
$97
/monthTwo months to see it work. Cancel any time. No commitment after.
·Full behavioral terrain report
·Dentist history summary
·Dos and don'ts for the appointment
·PDF export for patient record
Start pilotSolo practice
Custom
One provider. Unlimited new patient behavioral reports. Pricing set during early access.
·Everything in Pilot
·Legal risk flag system
·Priority onboarding
·Ongoing updates
Request accessGroup practice
Custom
Up to 5 providers. Practice dashboard and compliance trend tracking.
·Everything in Solo
·Multi-provider dashboard
·Compliance trend analytics
·Priority support
Request accessPricing is finalized during early access. Request access to discuss.
Modules
No-Show Predictor™
Before the visit
Flags patients likely to cancel or disappear so your team can intervene before the schedule takes the hit.
Learn more →Elective Case Identifier™
Before the visit
Surfaces patients who are open to higher-value elective treatment based on motivation and readiness signals.
Learn more →Treatment Acceptance Coach™
During the visit
Tells you the order and language to present treatment so acceptance goes up and pushback goes down.
Learn more →TensionDx™
During the visit
Detects frustration and trust rupture early so you can respond correctly before the situation escalates.
Learn more →Negative Review Warning™
After trust breaks
Identifies patients likely to go public so you can resolve things privately before they post.
Learn more →Lapsed Patient Reactivation™
After trust breaks
Re-engages patients who disappeared without shame so they return with more trust and less hesitation.
Learn more →Sample report
See exactly what your team would receive before the appointment.
A real behavioral brief for a real patient type. Risk flags, recommended approach, and the specific language that works for this person.
FAQ
Does this connect to my practice management software?
Not through a direct integration at launch. The report arrives as a PDF you can attach to the patient record in any PMS. Direct integrations with Dentrix, Eaglesoft, and Open Dental are on the roadmap for later this year.
What if my patient does not complete the intake?
You get a notification that no report is available and the appointment proceeds normally. Completion rates in early testing are around 74 percent for new patients when the link arrives with the confirmation text.
Is this meant to replace my existing intake forms?
No. Your existing forms handle medical history, insurance, and consent. DentalDiagnostix runs alongside them and handles the one thing they were never designed to do: understand the person behind the patient.
Who sees the patient's responses?
Only the report is delivered to the practice, not the raw intake text. The report is what the analysis produced, not a transcript of what the patient said. This is an important distinction for patient comfort and practice-side workflow.
How do I know the reports are accurate?
The methodology was developed over a decade of applied behavioral terrain work across hundreds of sessions. Dentists in early access have consistently described the reports as recognizable when measured against patients they later met in the chair.
Is this only for new patients?
Primarily yes. New patient appointments are where the information gap is largest. A version for returning patients who have lapsed or shown compliance issues is in development.
From the practice
May 15, 2026 · 5 min read
What to Do in the First 60 Seconds With a Patient Who Has a Bad Dentist History
The patient with a bad dentist history is not waiting to see how good you are. They decided before they arrived whether this appointment is going to be different.
Read →May 15, 2026 · 5 min read
The Patient Who Says Yes and Disappears
They nodded through the whole treatment presentation. They took the printed plan. They said they would call to schedule. And then nothing.
Read →May 15, 2026 · 4 min read
What Patients Mean When They Say They Are Fine With Needles
Patients who are actually fine with needles do not think to mention it. The ones who mention it are doing something else entirely.
Read →Early access
Better conversations. Stronger relationships. Better outcomes.
Request Early Access →No obligation. Limited early access.